SMS Appointment Reminders



Unlike other online text message services, Alpaka is not for software developers or bulk marketing, it is a scheduling and appointment calendar service for small businesses that need to keep customers informed in real-time to reduce appointment no-shows and lost revenue.

Once you add an appointment, templated text messages are automatically personalised to remind your customers when their appointments are taking place. No more sending texts manually.

Alpaka SMS also acts as an inbox for responses so your team can access replies centrally.

There are no restricted or premium price features - we only charge you for what you use.

We are currently in a public BETA. If you would like to know more or become one of our test sites please register your interest below.

Appointment Scheduling

Manage your appointments using Alpaka's simple schedule view. Check availability by team member or by skills.


Add the services you offer with duration and customize them with colours for speed and efficiency.

Automated Text Message Alerts

Alpaka SMS makes sure your clients show up for scheduled appointments by automating personalised templates when appointments are set.

Recurring Reminders

Make the appointment once and set the SMS templates to automatically recur (daily, weekly, monthly or annually).

Sync Across Devices

Everything in Alpaka instantly syncs across any smartphone or tablet you use.

Contact Management

Everything you need to know about each client: contact details, notes, and history.

Improve your customer communication

Alpaka SMS enables you to easily send, receive and respond to SMS messages connected to a client and appointment. This will improve your customer experience, increase repeat business and reduce frustrating missed appointments.


With full hands-on video guides and default settings by industry type, Alpaka SMS is super easy to get started.

Low Cost / PAYG

Only pay for the virtual numbers and text messages you use, simple credit control features mean you will never exceed your budget.


Complete graphical reporting of sent messages help you evaluate the cost of sending reminders and the lost appointments they prevent.


Full support is available in the UK on the phone and via a self-serve ticket system.


Only pay for what you need, no set-up fees, no minimum spend, simple payments and credit control means you will never go over budget.

  • Virtual Number £8 per month
  • Outbound SMS 5p each*
  • Inbound Text Messages FREE

* Discounts for large quantities


Alpaka is a software tool for small businesses. It has many features for automating repetitve or time-consuming tasks such as workforce absence planning, online timesheets, electronic expense claims and client billing task timers. Alpaka can be used for any one of these features or all of them at the same time. Alpaka SMS is a new addition to the feature set and is currently in a public BETA.

contact us

Feel free to contact us with questions and suggestions.
If you would like to join the public BETA and be one of the first to use Alpaka SMS we will call you back to understand your business and needs.

0203 286 6109
25 Innovation Centre,
Green Street, Northampton UK,

Register your Interest

If you complete our 2 minute online survey we will credit your account with £10 when we launch